About Us

Our Mission Statement
The mission of Aging Well Care Management, LLC is to advocate on behalf of seniors while providing them with highly personalized and objective care management services; services that guide them to sustainable solutions to ease the challenges of aging. Aging Well Care Management, LLC promotes independence, preserves dignity, and attains the highest quality of life for seniors in partnership with trusted community resources. Our premium services are delivered in a genuinely caring, compassionate, and respectful manner.

What makes aging life care specialists different from other case managers?

We are nationally certified Aging Life Care Professionals who meet stringent education, expertise, and certification requirements. We must adhere to a strict code of ethics and standards of practice.

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Our Staff

Michelle Spencer, CMC
Owner, Founder

I graduated magna cum laude with a bachelor’s degree in social work (BSW) from Buffalo State College. My experience includes over 25 years of working with the senior population primarily in nursing home settings. My positions have included activities assistant, rehab discharge planner and Director of Social Work Department(s). In 2014 I left nursing facilities to pursue social work in the private sector with a private care management firm where I became a nationally Certified Geriatric Care Manager (CMC). By creating Aging Well Care Management, LLC in 2019, I have continued my passion for working with the senior population. I am an active member of the Network In Aging, Erie County Caregiver Coalition and the Coalition of Agencies Serving the Elderly (C.A.S.E). Since 2017 I have served on the Executive Board of the Kenmore United Methodist Preschool where I am also a children’s Sunday School teacher.  In my free time, I enjoy cooking, reading, camping and spending time with my two teenage boys and my husband.

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What is an Aging Life Care Manager?

Aging Well Care Management, LLC is dedicated to helping clients age well while also supporting quality of life for family members. This phase of a family’s journey together is often complicated. There is more to do than there is time. Relatives may live far away. Relations can become strained.

Our professional training and knowledge of best practices can ease the journey.

Every family is unique. As Aging Life Care Specialists, we apply our insights and skills in 8 key areas to provide you with a positive care plan tailored to your family’s individual needs and strengths.

We offer expertise regarding:

  • Health and disability: Through assessments and experience, we can help you understand what your loved one does well, and in what areas he or she could use additional help.
  • Finances: A review of the current monetary situation will result in a plan to make resources stretch as efficiently as possibly while maintaining the desired level of comfort, dignity and safety.
  • Housing: Based on the assessments, recommendations can be made for optimal living situations now, with a view to likely changes in the foreseeable future.
  • Family: Sibling disagreements and old family history often make the aging journey difficult. Our training provides for skilled facilitation of family meetings and creation of a plan that takes everyone’s needs into account.
  • Local Resources: There are programs available to help, but it’s difficult to know which one is the most appropriate for your situation. Save time and money by letting us objectively evaluate the situation and connect you to the resources best suited to your needs.
  • Advocacy: Our comprehensive knowledge of the disjointed health care system allows us to monitor quality and lobby for the care and treatment your family wants.
  • Legal: Let us help you identify issues and get key paperwork in order.
  • Crisis Intervention: The unexpected is simply a fact of life in aging. We are experienced with elder emergencies and are ready to jump in at a moment’s notice.

Aging Well ElderCare Specialists LLC is in the business of helping aging adults and their families to live well throughout the aging process. Give us a call at (716) 204-1063 to discuss the many ways we can help you.

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How Aging Life Care Managers are different

What makes an Aging Life Care Manager stand apart from the others is the commitment to stay focused on the needs of the client and family. Others may offer services for less, but what you receive cannot help but be influenced by how they are paid.

Senior advisors are paid referral fees to suggest elder care facilities. As a general rule, they have a more limited sphere of knowledge and do not hold a professional degree needed to give them expertise in the 8 key areas of elder care. Only those facilities willing to pay a finder’s fee will be included in their list of suggestions. There may be a more appropriate option, but it will not be mentioned if the facility does not pay for referrals.

Because we are paid directly by you, we are independent and objective. Our focus is 100% on the needs of your family and your aging loved ones. We apply our considerable skill and years of training to your unique situation.

Hospital- or insurance-based case managers are employees of the health care system. They are good professionals. Their focus, however, is to address the issues of patients within the institution and to make efficient use of services for their organization.

We are based in the community and work with aging adults wherever they live. We provide continuity of care across all settings. We include the family and focus on improving quality of life for the older adult and their grown children.

When the issue is safety and quality of life, you deserve the best!

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Professional memberships

AgingLifeCare_Member_Logo_TMWe pride ourselves in our commitment to stay abreast of the ever-changing landscape of senior services and aging research. To this end, our Aging Life Care Managers are members of the following professional organizations:

  • The Aging Life Care™ Association


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